当前位置: 当前位置:首页 >焦點 >【】 正文

【】

2024-09-20 01:18:57 来源:狗尾貂續網作者:休閑 点击:590次

First Snapchat, now Wendy's. No one is safe from AI.

The fast food chain will use an artificial intelligence chatbot to take drive-through orders, reports The Wall Street Journal. The new chatbot runs on Google's natural-language processing software and is trained to understand customers' orders. It will officially launch in June at a company-owned Wendy's in Columbus, Ohio.

SEE ALSO:'Godfather of AI' has quit Google to warn people of AI risks

Training a chatbot for the drive-through is more complicated than you might think. The chatbot must understand allthe ways someone might order. For example, it knows that a customer might call Wendy's signature Frosty drink a milkshake and that a "JBC" is short for a junior bacon cheeseburger. To train the chatbot, Wendy's team worked with Google to customize its large language models (or LLMs) to include Wendy's specific terminology and slang.

Mashable Light SpeedWant more out-of-this world tech, space and science stories?Sign up for Mashable's weekly Light Speed newsletter.By signing up you agree to our Terms of Use and Privacy Policy.Thanks for signing up!

Wendy’s Chief Executive Todd Penegor told The Wall Street Journalthat the chatbot will be very conversational and indistinguishable from a regular employee. But we will believe it when we see it. It was even taught to upsell customers and how to adapt to patrons changing their orders. Roughly 80 percent of orders at Wendy's are reportedly made through the drive-through, so the chatbot has the potential to make a huge impact.


Related Stories
  • 6 ways the White House is reining in AI
  • Google Bard might be coming to Pixel phones as a widget
  • Hollywood writers are fighting the studios on AI, but not for the reason you think
  • TikTok is bringing AI-generated profile pictures to the masses
  • Is AI-generated music the future of K-pop? HYBE chairman Bang Si-Hyuk thinks so

Ordering through the drive-through is already stressful enough, and now we'll have to deal with AI taking our orders, too.

TopicsArtificial Intelligence

作者:娛樂
------分隔线----------------------------
头条新闻
图片新闻
新闻排行榜